About Us
Our Vision
Our Mission
When you remove the dirt off your windows and let the sun shine in, you’re just happier overall. At Reliable Window Washers, we clean windows with a purpose and for a purpose. Our task might be simple, but our mission goes beyond what it’s worth- to add a little more shine to our clients’ lives!
Our Core Values
Commitment:
At Reliable Window Washers, we are committed to doing our best work, asking questions if something is unclear, double-checking our own work and the work of others, etc. We ultimately work to please the client; so what we do MUST require full commitment in order to accomplish customer satisfaction.
Teamwork:
We work together to get the job done. When one of us has made a mistake, we don’t place blame; we encourage teamwork collaboration to teach one another as well as create systems to improve workflow and efficiency.
Honesty:
At Reliable Window Washers, we are honest when we speak to each other. If something happens on the job that needs to be brought to someone’s attention, we take the necessary steps to approach this to a Supervisor or Manager. If instructions about a job are unclear, we utilize honesty to express our confusion and thus help gain clarity. Honesty is key to us being able to work harmoniously and making sure the entire Reliable team is on the same page.
Trust:
We put great trust in the team at Reliable Window Washers, knowing that they have been trained and equipped properly to deliver great work to clients. The team is trusted to follow protocol with each job. It is our hope that by putting great trust in our team, they can also share trust mutually with us- feeling that they can readily take on various work challenges, along with normal work tasks.
Respect:
Very simply, we are being welcomed into people’s homes and private lives with our services. At Reliable Window Washers, we understand that this requires a great amount of respect to be implemented. We always remove our shoes before entering a home, among other things. We treat clients’ homes how we would want others to treat our homes- with great respect.